Page 26 - 捷運技術 第45期

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18 楊孟仁 風險管理在ISO 9000品質管理標準系列之探討－以ISO 9004：2009為例

No. ISO 9004:2009條款節次 條款說明
6.4 Suppliers and partners － the risks associated in the relationships with the

供應者與夥伴 suppliers and partners.
6.4.2 Selection, evaluation －伴隨因供應者及夥伴關係而生之風險。
and improvement of the
5
capabilities of suppliers
and partners
選擇、評估及改進供應
者與夥伴之能力
6.5 Infrastructure The organization should identify and assess the risks
基礎設施 associated with the infrastructure and take action
to mitigate the risks, including the establishment of
6 adequate contingency plans.
組織需鑑別與評估與基礎設施有關的風險並採取
減輕此風險的措施，包括制定適切的應變計畫。

6.7.4 Technology －the evaluation of risks related to changes in
7 技術 technology,
－有關技術變化風險之評估，
6.8 Natural resources The organization should consider the risks and
天然資源 opportunities related to the availability and use of
energy and natural resources in the short and long
term.
The organization should give appropriate
consideration to the integration of environmental
protection aspects into product design and
8 development, as well as to the development of its

processes to mitigate identified risks.
組織需考量有關短期與長期能源與天然資源的可
取用性及使用之風險與機會。
組織需適當考量將環境保護考量面整合於產品設
計與發展中，以及考量其過程之發展以減輕所鑑
別的風險。
7.2 Process planning and －potential financial and other risks,
control －潛在的財務與其他風險，
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過程規劃與管制

8.3 Measurement The methods used for collecting information

量測 regarding key performance indicators should be
8.3.1 General practicable and appropriate to the organization.
概論 Typical examples include
10 － risk assessments and risk controls,

蒐集有關資訊關鍵績效指標所使用的方法須為實
際且適宜於組織。典型的範例包括：
－風險評鑑與風險管控，