Page 255 - 捷運技術 第31期

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fchsiao@trts.dorts.gov.tw

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A Case Study on Knowledge Management

for Public Organizations-An Example of the

Department of Rapid Transit Systems

Fu-Chieh Hsiao

Abstract

st
In the 21 century, the so called “knowledge-based economics” age, personnel and knowledge
are the most important assets in any organization. Promoting organization value through effective
knowledge management has become one of the most important issues for general enterprises.
Moreover, complying with current trends, leading the enterprise, promoting of individual and
organizational knowledge with an effective management and transfer, are also the most crucial
reform and innovation issues for the government.
In the process of knowledge management, knowledge sharing can express the value from tacit
knowledge to explicit knowledge as well as create capital assets. With accumulated experience in
the MRT track system engineering over the years, the Department of Rapid Transit Systems will
increase organization power and train more professional and technical engineers through
knowledge management.

Keywords knowledge-based economics, knowledge management, community, learning
organization